What is Back Office Software?

The Benefits of Using Back Office Software

Managing a convenience store or gas station effectively requires powerful technological tools behind the scenes to execute the various tasks required in the operation of the business. A full, end-to-end solution includes software components designed to manage inventory, sales, labor, ordering, and other business elements effectively. A trend for modern retail operations is to implement virtual, cloud-based solutions that give managers complete control over their store. Let’s dig into the elements of effective back office software.

Inventory Management

An effective back office solution includes tools for effectively managing inventory in your store from ordering to purchase.

• Price Book Database: Managing products and pricing is a time-consuming process. Included in most back office solutions is a database that keeps track of the products you sell and manages their pricing in your system relative to the prices charged by your vendors.
• Automatic Product Ordering: Based on sales levels and product tracking, a back of house solution will order the proper products at the proper levels to ensure the customers can find the products they need.
• Electronic Accounting: As time-consuming as tracking pricing and managing products is the process of making sure you pay for them. Keeping track of paper invoicing, tracking pricing differences, managing shortages, all of these things can be eliminated by the electronic invoicing possible with back office systems.

Industry Add-Ons

Gas stations and convenience stores are unique operations that offer multiple product lines to shoppers. Industry-specific back-office systems include modules to help automate the management of those product lines.

• Fuel Management: Gas station back office systems include software and equipment to track sales and consumption levels to manage automatic ordering.
• Lottery Management: While profitable, lottery systems are complicated and include many product lines. Convenience store back-office systems often include lottery management modules that allow retailers to track sales and manage associated revenues and fees.
• Promotion Management: As with automated inventory systems, promotion management systems can help create discount programs, track those programs, and help to hone in and refine marketing program materials.

Automation Behind the Scenes Creates Profits

Convenience stores and gas stations are complicated operations that require significant hands-on management from operators. The more processes and tasks that can be automated, and the more information and data that these automated systems provide to operators, the more effective the solutions. Back office systems provided by Success Systems allow clients to automate the time-consuming tasks of running the business so they can focus on providing customers with the best experience possible, building your business and driving your profitability.